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Setup, troubleshooting and order answers for your Friendship Lamps, photo frames and the LuvLink app — and a real person if none of them fit.
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Friendship Lamps
Everything to help your Friendship Lamp shine — pairing, colour codes, Wi-Fi and the little fixes — so staying connected with the people you love stays effortless.
27 articlesSetting Up Your Lamp
New lamp? You will be sending your first colour in minutes. Simple, step-by-step setup, from unboxing to that very first glow.
14 articlesPhoto Frames & Calendar
Share the moments that matter — sending photos with the Frameo app, using the calendar, and everything to keep your Digital Photo Frame glowing.
33 articlesInfinity Lamps
Your Infinity Lamp, made simple — setup, colours and quick fixes, so it is always ready to light up someone’s day.
4 articlesOrders, Shipping & Tracking
We have got your order covered — tracking, delivery times, changes, returns and warranty, all in one friendly place.
16 articlesStill need a hand?
Send us a message any time — a person reads every one, and we usually reply within a few hours.