Setting Up Your Lamp
New lamp? You will be sending your first colour in minutes. Simple, step-by-step setup, from unboxing to that very first glow.
Set up instructions
- LuvLink App Setup
Setting up your Friendship Lamp is quick and easy with the LuvLink app.
- Connecting to the Lamps in Your Group
Your Friendship Lamp connects to other lamps by sharing the same GroupID.
- What does each color mean?
Your Friendship Lamp uses its own glow to tell you what it's doing — especially while it's setting up.
- What Is a GroupID and How Can I Enter It?
A GroupID is the code that links your Friendship Lamps together — lamps that share the same GroupID can send…
- Connecting Your Friendship Lamp at College
Campus Wi Fi works differently to home Wi Fi. Before your lamp can connect, your college's IT department…
Troubleshooting
- What Do I Do if My lamp is Red?
A dim red glow means your Friendship Lamp is in Wi Fi setup mode because it has lost its connection.
- How to Go Back to the Setup Mode
If your Friendship Lamp is frozen on a colour or not responding to touch, you need to reset it to setup mode…
- My Lamp Is Not Sending/Receiving Colors
If your Friendship Lamp isn't sending or receiving colours, the most likely cause is a GroupID problem.
- Help! My Friendship Lamp Is Stuck on Purple!
A purple glow is normal — it means your lamp is installing a firmware update.
- Troubleshooting Common Error Messages
If you hit an error message while setting up your Friendship Lamp, the fix is usually quick.
- My Lamp Randomly Turns On!
Is your lamp lighting up when you don't expect it to? It's almost always one of a few simple things: a typo…
- What Is the MAC ID and How Can I Find It?
The MAC ID is a unique number tied to your LuvLink Friendship Lamp, and you'll need it during setup.
- Why is My Lamp Stuck on Yellow?
A yellow light on your LuvLink Friendship Lamp usually means one of three things: it's waiting for a group…