How To Prepare Videos for Import From SD Card

From Frameo version 1.10.15 onwards, you can import videos from an external micro SD card into your LuvLink Digital Photo Frame. To import successfully, your video files need to meet a few requirements — here's what to check and how to fix a video that doesn't fit.

Requirements for importing videos

The limits depend on how much RAM your frame has. To check, go to Settings > About.

512 MB RAM:

  • Video format: .mp4 or .3gp
  • Max bitrate: 10 Mbps
  • Max resolution: 720p (1280 × 720)

1+ GB RAM:

  • Video format: .mp4 or .3gp
  • Max bitrate: 100 Mbps
  • Max resolution: 1080p (1920 × 1080)
Specification7" Frame10" Frame15" Frame
Video length4 sec – 4:59 min4 sec – 4:59 min4 sec – 4:59 min
Video file size1 – 125 MB1 – 125 MB1 – 125 MB
Video resolution720p (1280 × 720)720p (1280 × 720)1080p (1920 × 1080)
Aspect ratio16:916:916:9
Frame rate30 fps30 fps30 fps
Bitrate2 – 5 Mbps2 – 5 Mbps2 – 10 Mbps

Transcoding a video to match the limits

If your video is too large or in the wrong format, you can transcode (convert) it to fit. Free tools that work on Windows, Mac, and Linux include Open Source Video Transcoder and HandBrake.

A note on the video import feature

Video importing is still in an experimental stage, so you may run into the odd bug or issue. If you hit a problem, contact support.

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