General Questions
- General Questions About the Lamps
New to Friendship Lamps, or just weighing one up? Here are quick answers to the questions we hear most — who the lamps…
- Limitless Colors of the Friendship Lamps
Your Friendship Lamp isn't limited to a handful of preset colours — it can glow in almost any shade you can imagine.
- Can I Connect My Friendship Lamp to Multiple Groups?
Want one lamp to reach two different circles — say your family and your friends?
- What Do I Need to Connect the Lamp?
Setting up a new Friendship Lamp takes just a few minutes. Here's everything you need to have on hand first, and the…
- What's the maximum distance between two lamps?
Wondering if your lamps will work across a long distance? Good news — there's no limit.
- WiFi Compatibility
Most setup problems come down to a Wi Fi mismatch. Your Friendship Lamp needs a 2.4GHz Wi Fi connection with WPA or…
- How Secure Are The Friendship Lamps?
Worried about privacy? Your Friendship Lamp is at least as secure as your home Wi Fi.
- Can I Use Two Phones to Access One Lamp?
Yes — you can control a single LuvLink Friendship Lamp from more than one phone.
- Resetting Your Password in the LuvLink App
Forgotten your LuvLink password? No problem — you can reset it straight from the app's login screen in a minute or two.