Change or cancel your order
Need to fix an address or cancel? If your order hasn't shipped yet, we can usually help — but timing matters, so reach out as soon as you can.
If your order hasn't shipped yet
If your order hasn't shipped, we can usually change the delivery address or cancel it for you. Message us with your order number and the change you'd like — the sooner you reach out, the better.
If your order has already shipped
Once a courier has the order, we can't pull it back. If the address is wrong, still get in touch and we'll help you work out the options.
Still stuck? Contact us or email support@luvlink.com and we'll help.
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