Where’s my order? Tracking and delivery times
Wondering where your order is? Here's how to find your tracking, plus the delivery windows to expect for your region.
Finding your tracking
When your order ships, we email you a tracking link. If you can't find it in your inbox, check your spam folder before getting in touch. If it's still not there, send us your order number and we'll help.
Delivery times
These are typical windows, not guarantees — busy periods and customs can add time.
- United States, United Kingdom & Canada: around 3–7 business days for local orders, and 7–30 business days for international orders.
- Australia & New Zealand: express/expedited orders arrive in about 2–4 days.
Where your order ships from
We hold local stock in most regions. Occasionally an order may ship from another fulfilment centre if local stock isn't available, which can add a little delivery time. Your confirmation email and tracking details show the actual dispatch information.
Need to change or cancel?
If your order hasn't shipped yet, you can still change the delivery address or cancel it — just contact us promptly with your order number.
Still stuck? Contact us and we'll help.