I received the wrong item, or something’s missing

Opened your parcel and something's off? We're sorry if your order didn't arrive as it should. We'll make it right.

What to send us

Message us with:

Your order number.
A quick description of what arrived versus what you were expecting.
A photo of what you received — this helps us resolve it quickly.

We'll then send the correct item or sort out anything that's missing.

Still stuck? Contact us or email support@luvlink.com and we'll help.

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